Embarrassment is often a person’s first reaction after hitting “reply to all” when sending an email that required only a “reply.”1 If the email was inappropriate, the sender suffers, at …
Do you know what’s in your spam inbox? You should. A cautionary tale from Florida makes it clear that a “defective email system” is no excuse for missing important communications. See Emerald …
A “web bug” or “tracking bug” is a tag that an email sender can include in a message that will report back to the sender about the recipient’s handling of …
The Florida State Bar Association has published a short guide for lawyers who use electronic means of communication–namely, all lawyers. See The Florida Bar Best Practices for Effective Electronic Communication …