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Louisiana Legal Ethics

A legal ethics blog of Prof. Dane S. Ciolino

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Tag: online reviews

Discipline

Discipline Imposed for Reply to Client’s On-Line Review

On April 8, 2021, the Tennessee Supreme Court Board of Professional Responsibility censured Jeffery Dennis Johnson for disclosing confidential client information in a response to a negative on-line review and …

Ethics Opinions

ABA Issues Formal Opinion on Responding to Negative Online Reviews

On January 13, 2021, the ABA Standing Committee on Ethics and Professional Responsibility issued Formal Opinion 496 addressing a lawyer’s ethical obligations in responding to negative online reviews. Disclosing Confidential …

Ethics Opinions

May a Lawyer Incentivize Favorable Online Reviews?

Online legal directories (such as Avvo) permit clients to review and rate their lawyers. Likewise, innumerable social-media sites (like Facebook, YouTube, and others) allow users to “connect” with lawyers and …

Practice Tips and Aids

Responding to Negative Online Reviews

In a world where consumers make dinner plans by reading Yelp reviews, it is no surprise that clients often choose their lawyers the same way. Good reviews matter. Bad reviews …

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